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Senior Business Analyst

Senior Business Analyst

Empodio is a regional consultancy that implements Salesforce and related products for home and business services organizations. Our goal is to eliminate obstacles to success and drive results. We’re a registered Salesforce partner that utilizes our rich industry expertise and proven delivery process to create memorable experiences for our clients. We are currently looking for an experienced Sr. Business Analyst to join our dynamic team.

Qualifications for this Sr. Business Analyst role include:

  • Bachelor’s Degree in area(s) related to Business and/or Technology preferred
  • 1-2 years’ prior experience in a Business Analyst role
  • Possess strong oral and written communication skills built through working hand-on with customers
  • Experience and knowledge of implementation and configuration within the Salesforce Platform
  • Salesforce Administrator Certification, ability to acquire certifications, as required by role, upon hire
  • Trailhead profile to show support of learning and experience preferred

Our Sr. Business Analysts perform these key responsibilities:

  • Review, analyze, and evaluate business requirements and user needs
  • Configuration, quality assurance, and deployment of feature sets
  • Collaborate with Business Analysts, Sr. Business Analysts, Consultants, Delivery Managers, and Ownership to design and implement systems that meet overall client business process and objectives
  • Responsible for the completion of sections of a project, within scope and timeline, with autonomy to make alterations to design and build through customer feedback
  • Preparing client presentations (demonstrations, training, testing, etc.), transcribing key notes during Business Process Reviews, and collecting feedback as actionable steps

Our Sr. Business Analysts are resourceful individuals who are interested in expanding their careers as process improvers, critical thinkers, and trusted advisors within their professional and personal networks. We are committed to the nurturing and development of our team by providing resources, support systems, and professional development programs to drive your success. There has never been a more exciting time to join our team!