Maricris Baladad

Business Analyst

Skilled Salesforce professional proficient in supporting various Salesforce clouds (Service Cloud – Field Service (FSL), Sales Cloud, Experience Cloud, Health Cloud, Financial Services Cloud, Retail and Manufacturing Cloud). Specializing in troubleshooting configuration issues as well as automation and analytics products.

Certifications

Administrator, Advanced Administrator, Platform App Builder

Excitement About Empodio

My excitement about Empodio is meeting new colleagues and sharing same advocacies. I am looking forward to learning more and at the same time, to share my expertise. I am very fond of working collaboratively and fostering positive relationships. Here’s to lots of happy customers and highly spirited team!

Favorite Travel Experience

When I visited one of the beautiful islands of the Philippines (Caramoan). I rode a small boat and had a closer view of one of its active volcano.

Something Surprising

I love milk but big NO to cheese!

3 Self-Describing Words

Helpful, Resilient, Optimistic

Favorite Snacks

Pistachios, Ice Cream

Coffee or Tea

Coffee.

Favorite Outdoor Activity

Fishing

Books of choice

All Tom Clancy novels, Sherlock Holmes