Cheers! 2020 in review and our promise for the new year
In this year-in-review, we share some key business learnings, important initiatives moving into 2021, and last but not least, our recommendations for a well-stocked bar this holiday season.
In this year-in-review, we share some key business learnings, important initiatives moving into 2021, and last but not least, our recommendations for a well-stocked bar this holiday season.
The way we conduct business is evolving. From increasing customer expectations to digital transformation and the growth of mobile workforces, it’s important to keep a pulse on what’s next and prepare as organizations — and professionals — to evolve with it.Platforms like Salesforce have managed to connect the dots between companies and customers for years, […]
The employees who travel to customers in order to provide a service or fix a problem are part of a profoundly growing sector of the workforce: mobile staff. While the existence of field service workers is not new, their importance is on the rise and the way in which they work is changing and improving […]
Food has long offered us nourishment, for both our body and soul. Sharing a meal brings us together, providing a feeling of connectivity and community. And so do the restaurants we visit to share in those moments.Toast powers successful restaurants of all sizes. With solutions that combine point of sale, front of house, back of […]
You have a unique company in the sense that a large part of your workforce is in the field – not in the office. This means you’re not always working in close proximity to the people who are coming face to face with your customers and providing the service. And yet it is important that […]
When your organization employs a mobile workforce, you have what feels like a million moving parts to track, monitor, and respond to at any given time. In other words, your job is inherently complex. Before field service management (FSM) software was developed, tasks of logging, evaluating, and controlling every operational variable that presented itself were […]